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How can I choose my size?

To make the right choice about size and fit of the product, please check our Size guide which you may find below description of each product. If you have any doubts or need extra assistance, feel free to contact us:

How does exchange policy work?

All orders may be returned for a size exchange within 14 days of reception if they have not been washed or used and they retain the original labels.

In order to arrange the return, please contact us to receive the delivery address data:

Please note, that all transport costs for the return are assumed by the customer.

How long should I wait for my order?

Spain: 1-3 business days
UK and EU countries: 3-6 business days

Ukraine: 7-20 days
Worldwide: 5-14 business days.

*We are not delivering our products to Russia and Belarus.

**If the delivery address is in a country outside the EU, you automatically become an importer. This means that your order will usually be retained in customs upon arrival in your country, waiting for the importer (you) to comply with the payment of duties and taxes. Veintisiete Barcelona will not be made responsible for the payment of these costs.

The item I received is incorrect / damaged. What should I do?

Let us do all possible in order not to disappoint you.

Please send us an email with your order number and a photo and short description of the incorrect/damaged item.


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